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Helper I
Helper I

Failed to update data source credentials



Connect to Application Insights with Power BI

I want use application insights of azure portal in services using following steps

=>Get Data


=>Application insights

=>Added required parameter Resource Name, Resource Group and Subscription Id. next step

=>It will display oath 2 login screen, I have used my work email id and password to login.

After login it display following error.

Application insightApplication insight

Can anyone please help me to resolve this issue?


Thanks & Regards,

Pankaj Sonkul

Community Support
Community Support

Hi @pankajsonkul

what are you using for the Username and password?

Make sure the user name is the value in the User Name field, not necessarily the O365 user's e-mail.


Best Regards




Thanks for reply.

I have tried using user name rather than email id,but it goes to microsoft account,I don't have microsoft account,

that's why reason I have used work email id after insert work email id it redirect me to organization login page after organization sign in it redirects and it gives 

Failed to update data source credentials error.

So should it required other account rather than work account for login or may be I have missed any step before login.


Thanks & Regards.

Pankaj Sonkul


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