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DengYan's avatar
DengYan
New Member
8 years ago
Solved

Failed to update data source credentials after changing Office 365 password

Hi PowerBI experts,   My PowerBI report has failed to refresh today. One of the data source is an excel file from my OneDrive for Business. The error message saying "Your data source can't be refre...
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  • DengYan's avatar
    DengYan
    8 years ago

    Thank you Xiaoxin. I logged a ticket to PowerBI support and now the issue is fixed. It is due to the address change recently in One Drive for Business. 

     

    The address was https://microsoft-my.sharepoint.com but now there is a "apc" added, which is https://microsoftapc-my.sharepoint.com. 

     

    That's why i couldn't update the data source credentials before. Once I updated the address, everything works fine.

Anonymous's avatar
Anonymous
Not applicable
8 years ago

HI DengYan,

 

I' d like to suggest you use fiddler to trace your operations session and provide more detail info about about this issue.

If will be help for troubleshooting.

 

Regards,

Xiaoxin Sheng

DengYan's avatar
DengYan
New Member
8 years ago

Thank you Xiaoxin. I logged a ticket to PowerBI support and now the issue is fixed. It is due to the address change recently in One Drive for Business. 

 

The address was https://microsoft-my.sharepoint.com but now there is a "apc" added, which is https://microsoftapc-my.sharepoint.com. 

 

That's why i couldn't update the data source credentials before. Once I updated the address, everything works fine.