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sunil1
Employee
Employee

Failed to update data source credentials: Visual Studio Team Services

Hi Team,

 

I am trying to access VSO using powerbi.

 

I am getting error 'Power BI Providers Failed to update data source credentials: Visual Studio Team Services'

 
I do have enabled 'third party application access via OAuth'.
3 REPLIES 3

I tried the steps in this article, get to step 6 where I accept the Authorize application, then I get the "Failed to update data source credentials" error. I have tried the troubleshooting which was not the issue and have not had any luck with any other information I have found. (I verified both the account and that VSTS does have the oAuth setting is set to Allow.)

 

Since the connection was never set up in the first place, when I go to settings as @v-sihou-msft suggests, there are no connections to even look at. So that is not a solution.

 

Is there anything else I can try or somewhere I can turn for assistance?

 

Other information from the error which might of assistance...

 

Activity ID: 27ba585d-8168-4740-b786-8c8ecb523e41

Request ID: 59641a4e-c4a2-0a24-35bb-7754ee0ac6ac

Status Code: 400

Time: Fri Sep 23 2016 13:26:57 GMT-0400 (Eastern Daylight Time)

Version: 13.0.1605.561

Cluster URL: https://wabi-us-north-central-redirect.analysis.windows.net

Details:  Visual Studio Team Services | Sign In Account: <my account name>

seanksullivan
New Member

We also cannot connect to a VSTS dataset via Power BI - same error.

v-sihou-msft
Employee
Employee

@sunil1

 

Please go to settings check if the gateway for this dataset is online. 

Capture1.PNG

Capture222.PNG

If it's offline, please start it on your corresponding server/computer. You supposed to be able to edit the credentials if the Gateway is online. 

 

Regards,

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