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tonyagc91
New Member

Failed to update data source credentials: A network-related

When I prepare a report on Power Bi, extracting the data from SQL Sever successfully through the desktop app. When I publish it on app.powerbi.com, and I try to either Refresh or Schedule refreshs, I get this issue. It is impossible for me to update my reports because of this issue. Please assist, thanks!

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1 REPLY 1
v-jayw-msft
Community Support
Community Support

Hi @tonyagc91 ,

 

There could be several reasons you get these error messages. Follow the below steps to see if you can resolve the issue.
Step 1 - Check that you can ping the SQL Server box.
Step 2 - Check that the SQL Services are running.
Step 3 - Check that the SQL Server Browser service is running.
Step 4 - Check that you are using the correct SQL Server instance.
Step 5 - Check that you can find the SQL Server.
Step 6 - Check that TCP/IP and Named Pipes are enabled.
Step 7 - Check that allow remote connections for this server is using.
Step 8 - Check the port number that SQL Server is using.
Step 9 - Check that the firewall is not blocking access to SQL Server.
Step 10 - Check that the Service Principal Name has been registered.

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
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