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Hi DeanGross,
Which version of Office 365 are you using? Could you provide us more details information, so that we can make further analysis.
We can sign up for Power BI through the Power BI web site. We can also sign up through the purchase services page on the Office 365 admin center. When an administrator signs up for Power BI, they can assign user licenses to users who should have access. Please refer to the link below to see the details.
https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-administering-power-bi-in-your-organization/
Regards,
Charlie Liao
We signed up using those instructions before we got the error. We have E3 licenses.
What else do you need to know?
DeanGross, Apologize for the delay. Power BI does not support self-service sign-up for .gov or .mil addresses at this time. In your scenario, which email address are your using?
https://powerbi.microsoft.com/en-us/documentation/powerbi-service-self-service-signup-for-power-bi/
Regards,
Charlie Liao
We are using com addresses