Forum Discussion

zeel801's avatar
zeel801
Advocate II
10 years ago

Failed to load data sources

Getting the following error. I tried to publish as another name and not a single issue. I cannot delete the data set and remake it again, this would be the 5th time and takes over a days work to recr...
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kcantor's avatar
kcantor
Community Champion
10 years ago

I am in the same boat today. Unable to Load and blank reports.

 

kcantor's avatar
kcantor
Community Champion
10 years ago

Just received this and within minutes my reports are working again.

Hello Kristi,

I had the same ticket creation issue once it hit support.microft.com, I cleared by browser cache and restarted IE. I am now able to submit a ticket. Be sure you can access https://support.microsoft.com/en-us before you go through the ticket form.

I can tell you we are in the middle of a localized outage. Across a few regions (yours must be one of the effected regions) users are receiving the same error and cannot use Power BI.com at all. (Unknown Error, Data Model Failed to Load)

We have many tickets open for the same issue. The fix has been identified and is being rolled out. We do not have an ETA at this time.

Please free to open up a case for the issue if you are able to access the site.

Thank you,

Name removed

  • zeel801's avatar
    zeel801
    Advocate II
    10 years ago

    Anyone get an update yet?

    • Rasmusrock's avatar
      Rasmusrock
      Helper II
      10 years ago

      Didnt get an update, but it is working for me now. 

  • zeel801's avatar
    zeel801
    Advocate II
    10 years ago

    Still no lucj, anyone have a work around?