Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Failed to import data

Could any expert kindly help? Thanks!

 

"Failed to import data

 

Do you want to delete the dataset and report?Please try again later or contact support. If you contact support, please provide these details.

  • Activity ID8f139d59-b4e1-4b85-987f-358310397835
  • Request IDb9bfc13a-6d0d-4b6f-977f-f26f81009ecf
  • Correlation IDd67f22b7-ca46-d8b2-d034-e4d6c69a099b
  • Status code200
  • TimeWed Jul 22 2020 16:42:49 GMT+1200 (New Zealand Standard Time)
  • Service version13.0.13913.66
  • Client version2007.2.01968-train
  • Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net/"

8 Replies

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support

    Hi, Anonymous 

    If the issue occurs only for one specific report  when you  use option "get data"->"file" in web portal to upload your reports.

    Please try to use "publish"  button in desktop to publish  the report to see if the same error throws out. 

    If you create have create custom visual, take a try removing and inserting custom visual again, then publish.

     

    If  the issue occurs for all reports ,please check the version of Powerbi Desktop you used to create reports.

    It is recommended to install and use the latest version of desktop to create reports, otherwise it may cause incompatibility between desktop and service versions.

     

    You aslo  can create a support ticket to investigate this issue.

    https://powerbi.microsoft.com/en-us/support/

     

    Best Regards,
    Community Support Team _ Eason

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks for the reply. Still the same issue:

       

      Failed to import data
      Do you want to delete the dataset and report?
      Please try again later or contact support. If you contact support, please provide these details.
      Activity ID: e9e2200d-c0da-4cce-8f7f-3f651d4cafef
      Request ID: fd9ff152-a940-3e4b-760b-89267229965b
      Correlation ID: b699ee68-cb05-2f70-a30e-34cc18827342
      Status code: 200
      Time: Thu Aug 06 2020 11:19:32 GMT+1200 (New Zealand Standard Time)
      Service version: 13.0.14015.65
      Client version: 2007.4.02174-train
      Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net/

  • v-easonf-msft's avatar
    v-easonf-msft
    Community Support

    Hi , Anonymous 

    Could you please tell me whether your problem has been solved?
    If yes, you could accept the helpful answer as solution. You also could share your own solution here. For now, there is no content of description in the thread. If you still need help, please share more details to us.

     

    Best Regards,
    Community Support Team _ Eason
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks. Unfortunately, still cannot publish app. Could anyone help me understand below? Thanks.

       

      Failed to import data
      Do you want to delete the dataset and report?
      Please try again later or contact support. If you contact support, please provide these details.
      Activity ID: e9e2200d-c0da-4cce-8f7f-3f651d4cafef
      Request ID: fd9ff152-a940-3e4b-760b-89267229965b
      Correlation ID: b699ee68-cb05-2f70-a30e-34cc18827342
      Status code: 200
      Time: Thu Aug 06 2020 11:19:32 GMT+1200 (New Zealand Standard Time)
      Service version: 13.0.14015.65
      Client version: 2007.4.02174-train
      Cluster URI: https://wabi-australia-southeast-redirect.analysis.windows.net/

      • v-easonf-msft's avatar
        v-easonf-msft
        Community Support

        Hi , Anonymous 

        Please provide  more details.

        Can you share your version of desktop ?Have you updated to the latest desktop version?

        Whether other reports appear similar?

        Best Regards,
        Community Support Team _ Eason