Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Failed refresh with updated data

Hey all,

In PBI workspace my organization encountered the following issue:

 

scheduled and manual refreshes of Live Connection (Analysis Service Tabular models) datasets fail with unexpected error.

"Last refresh" shows past dates for for dataset and report, but the actual data in report is updated with today's data:

 

We can't understand why it will show "Refreshed" from August, but the report itself will actually have updated current data from today.

The error simply states "Unknown error, please contact administrator". Using West Europe server.

 

We have "Scheduled Cache Refresh" every hour enabled for dataset.

 

Any assistance will be appreciated.

Thanks!

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Opened a ticket to Microsoft, will update.

  • V-lianl-msft's avatar
    V-lianl-msft
    Community Support
    5 years ago

    Hi Anonymous ,

     

    When your problem is resolved, thank you for updating the cause of the issue here.

     

    Best Regards,
    Liang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi V-lianl-msft , the issue was not resolved yet, and is returning in different reports.

      The ticket was dropped by us simply because it was not resolved for so long.