Facing issue with installing gateway

[Shweta_1585]

While creating gateway following error has come unable to resolve it . Can somebody help to resolve it.

[arvindsingh802 · Accepted solution]

as per error message, the credentails used to access the excel file is invalid
I would suggest using user name with domain in local network file
You can also put this file on onedrive\SharePoint and connect from there, in this case you will not be requring gateway 

[Anonymous · Accepted solution]

Hi @Shweta_1585 ,

If it is an excel data source, I recommend you to install a personal gateway, so that after importing to desktop and posting to service. there is no need to configure additional connections for the data source. Or as @arvindsingh802  said, put it into onedrive\SharePoint.

Hope it helps!

Best regards,
Community Support Team_ Scott Chang

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[arvindsingh802 · Accepted solution]

as per error message, the credentails used to access the excel file is invalid
I would suggest using user name with domain in local network file
You can also put this file on onedrive\SharePoint and connect from there, in this case you will not be requring gateway