Forum Discussion
Fabric Trial not working
- 1 year ago
Thank you for the feedback. There can be many reasons why a Fabric trial capacity does not start which is why we recommend working with support. You do NOT need a paid license to get support for Fabric trial capacities. You can reach support from the '?' help menu or Microsoft Fabric Support and Status | Microsoft Fabric.
Common reasons why a Fabric trial capacity cannot be started include
- Fabric or Power BI Admin disabled trial on their tenant using Help and support admin settings - Microsoft Fabric | Microsoft Learn
- the limit of trial capacities for the tenant has been reached and the user should share existing trial capacities with other users as per Fabric trial capacity - Microsoft Fabric | Microsoft Learn
There is additional information in Fabric trial capacity - Microsoft Fabric | Microsoft Learn.
Now given the timing of this thread I suspect what many of you have been experiencing is the fact that we have stopped supporting Fabric trial capacities on newly created Entra and M365 tenants which many users have been used to spinning up for testing and learning. Unfortunately the ease of creating these tenants and these trial capacities led to significant abuse and we are unable to support further trial capacities on this class of tenant. We recommend all users initiate their Fabric trial capacities on the tenants associated with their work or school organization and NOT spin-up new tenants. Trial capacities continue to be available on longstanding tenants where there is material multi-product usage of Microsoft products. If you feel your case is exceptional please work with support.
It looks MS has changed their free trial policy, but why they don't announce this clearly or show it in error message or any learnig documents? I like Fabric products, but it's frustrating to see MS fail to communicate policy changes clearly to broad users. I have wasted so much time to trying to get myself a free trial license.
Fair feedback Jean. We have marked a solution in this thread to help communicate. We're also in process on both updating our learning documents and improving the error message. Have you tried initiating a trial capacity on the tenant of your work or school?
- jo234 months agoNew Member
Yes mine is a work account, but still fails like everyone else. And still after a full year - the error notices are the same!!! Why you claim you are going to do something when you clearly dont!
- haydnr4 months ago
Power BI Team
Happy to help you troubleshoot your specific situation if you wish. You can hit me up on Haydn Richardson | LinkedIn