Fabric Trial not working

[mrinmoygupta1]

Just signed up for a free Power BI trial and activated "Fabric Trial". Still can't create any Fabric resources!!

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Upgrade to a free Microsoft Fabric trial

To create a Lakehouse, your workspace test needs to be upgraded to a free Fabric trial capacity. Upgrading requires us to create a free trial capacity for you and assign this workspace to it. Learn more Opens in new window

Failed to prepare a free trial capacity for this workspace

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Activity ID: ec2f3967-9324-4176-b2e8-415f3ae079c5
Request ID: 3fee61ac-5941-d36b-5c97-3f75eae08f3b
Correlation ID: 5e61cd63-a966-42ee-49a8-00f7136ca575
Status code: 200
Time: Thu Nov 14 2024 15:39:52 GMT+0000 (Greenwich Mean Time)
Service version: 13.0.24714.32
Client version: 2411.2.21741-train
Cluster URI: https://wabi-uk-south-c-primary-redirect.analysis.windows.net/

[nathancomer]

 I have gotten the same issue, did you find a solution?

[mrinmoygupta1]

I still can't get this working 😞

[mrinmoygupta1]

Any help on this is appreciated as I've already wasted 4 of my trial days 😞

[mrinmoygupta1]

@rubayatyasmin thanks for reponding. the answer is NO as that option is greyed out. see the screenshots

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[Sinvaldo]

I am experiencing the same issue. I have PPU licensing and when I try to start the Fabric trial , I get the same error as posted.

Any solution as of today ?

[Sinvaldo]

No solution until now.... I tried the support and unfortunately all the steps that they suggested are the same as the Microsoft Guide.

It is frustrating ...

[rubayatyasmin]

@Sinvaldo @You mentioned you have PPU, so you should be able to create support ticket if the given solution is not working or you. The support team should be able to help. 

Thanks

[rubayatyasmin]

Without assigning the trial capacity to a workspace, you won't be able to create fabric items. 

1. Can you show me the screenshot of your top right section, where the user photo email is shown? I want to see the license type for your user. Just to make sure. 

2. Anyone in your organization has the trial license? If yes,  ask them to assign the trial capacity to the workspace. This way you should be able to create a fabric items. 

[mrinmoygupta1]

Below are some screenshots. I'm the only one requesting a trial so far.

[pallavi_r]

Hi @mrinmoygupta1 ,

As @rubayatyasmin has mentioned in his response, did you start fabric trial capacity. From your screenshot it seems, you have not yet initiated fabric trial capacity, otherwise it would not be showing the option to 'Start Fabric Trial Capacity'. It might have happened that Power BI free trial is activated. 

So, the next step is you can go ahead and click on start fabric trial capacity as shown in below screenshot and please let us know if that works for you.

Thanks,

Pallavi

[mrinmoygupta1]

Hi Pallavi

See the error I'm getting is exactly at this point. As soon as I click on "Start Fabric Trial Capacity" it comes back with error. Please see below screenshots

1. Step-1: I click on "Start Fabric Trial Capacity"

Step-2: Clcik on "Activate" button

It says your "Power BI Trial has started". Below it says "We cannot assign you a free Microsoft Fabric trial capacity due to an error. Learn more"

Do I need to deactivate "Power BI" trial and then activate "Fabric Trial"? If so please can you guide me through the right steps?

Thanks for helping out.

[zoronaik]

Did you guys get any update or solution for this issue. i am also facing the same issue over here 

[pallavi_r]

Hi @mrinmoygupta1 ,

No don't deactivate Power BI free trial. You can activate the fabric trial without deactivating Power BI free trial.

Just ensure that the below tenant setting for MS Fabric is enabled by admin.

'User can create Fabric Item.'

Thanks,

Pallavi

[mrinmoygupta1]

Hi @pallavi_r  this is my current trenant setting. Should this not work?

[pallavi_r]

Hi @mrinmoygupta1 ,

Yes this should work. Please try and let us know if your issue was resolved.

Thanks,

Pallavi

[mrinmoygupta1]

Sorry but what I meant was this is my tenant setting  but it still does not work. Whatn else I can do?

[rubayatyasmin]

Hi @mrinmoygupta1 @At this point I would suggest raise a support ticket by going to the admin center. Help+support. Because you have tried the right way but there is some internal issues. So support team should be able to help.  

Thanks @pallavi_r for the help when I was absent. 

[mrinmoygupta1]

HI @rubayatyasmin I have beenb contemplating that option but not sure if there is any official support for free users! Do you have any idea?

[SaiTejaTalasila]

Hi @mrinmoygupta1 ,

You should have a pro license to open the ticket.At our tenant it is working fine but the free trails not offering the better performance some features like data activator are not working properly.If you have access to capacity metrics app you can check whether the fabric trail is active or not.

Thanks,

Sai Teja 

[mrinmoygupta1]

HI @SaiTejaTalasila I thought so too regarding opening a ticket for trial user without any paid license. Looking at outher community users experince seems Fabric trial is just not available for trial unless you have a license.

[rubayatyasmin]

Did you try start fabric trial capacity? This should work. If not, then ask your colleague who has fabric trial license to create a workspace and set the license to fabric trial.