Forum Discussion
Fabric Trial not working
- 1 year ago
Thank you for the feedback. There can be many reasons why a Fabric trial capacity does not start which is why we recommend working with support. You do NOT need a paid license to get support for Fabric trial capacities. You can reach support from the '?' help menu or Microsoft Fabric Support and Status | Microsoft Fabric.
Common reasons why a Fabric trial capacity cannot be started include
- Fabric or Power BI Admin disabled trial on their tenant using Help and support admin settings - Microsoft Fabric | Microsoft Learn
- the limit of trial capacities for the tenant has been reached and the user should share existing trial capacities with other users as per Fabric trial capacity - Microsoft Fabric | Microsoft Learn
There is additional information in Fabric trial capacity - Microsoft Fabric | Microsoft Learn.
Now given the timing of this thread I suspect what many of you have been experiencing is the fact that we have stopped supporting Fabric trial capacities on newly created Entra and M365 tenants which many users have been used to spinning up for testing and learning. Unfortunately the ease of creating these tenants and these trial capacities led to significant abuse and we are unable to support further trial capacities on this class of tenant. We recommend all users initiate their Fabric trial capacities on the tenants associated with their work or school organization and NOT spin-up new tenants. Trial capacities continue to be available on longstanding tenants where there is material multi-product usage of Microsoft products. If you feel your case is exceptional please work with support.
Hi mrinmoygupta1 @At this point I would suggest raise a support ticket by going to the admin center. Help+support. Because you have tried the right way but there is some internal issues. So support team should be able to help.
Thanks pallavi_r for the help when I was absent.
HI rubayatyasmin I have beenb contemplating that option but not sure if there is any official support for free users! Do you have any idea?
- SaiTejaTalasila1 year ago
Super User
Hi mrinmoygupta1 ,
You should have a pro license to open the ticket.At our tenant it is working fine but the free trails not offering the better performance some features like data activator are not working properly.If you have access to capacity metrics app you can check whether the fabric trail is active or not.
Thanks,
Sai Teja
- mrinmoygupta11 year ago
Advocate I
HI SaiTejaTalasila I thought so too regarding opening a ticket for trial user without any paid license. Looking at outher community users experince seems Fabric trial is just not available for trial unless you have a license.