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Anonymous
Not applicable

External sharing stopped for free user

Hi, I am a pro user and i was sharing the power bi dashboard i created in my workspace to external users.  Suddently it has stopped working. My external users are not Pro users.

 

Is sharing completely removed for free users? My customer do not use O365. It was working fine like a week ago.

1 ACCEPTED SOLUTION
mueland
Frequent Visitor

Hi,

 

Unfortunately it has been changed and sharing dashboards now requires Pro. Faced the same issue and is pretty annoying. 

 

https://powerbi.microsoft.com/en-us/documentation/powerbi-service-share-unshare-dashboard/

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5 REPLIES 5
Anonymous
Not applicable

I have the pro license for free during one year and so do my customer, however he is not capable of seeing the shared dashboard. 

 

What is wrong?

 

 

Hi, there are more people experiencing this. It seems like trial versions of Pro has issues when sharing. See for example this link with the comments: https://community.powerbi.com/t5/Issues/Changes-to-Free-Service-Yesterday-Breaking-Out-of-Tenant-Sha...

 

 

Ajay
Microsoft Employee
Microsoft Employee

Users with a pro trial should be able to see externally shared dashboards - but we have an ongoing issue that prevents these dashboards from loading. 

 

We have posted communications in our support site and our engineers are actively working on a resolution. 

Senior Program Manager,
Power BI, Microsoft.
mueland
Frequent Visitor

Hi,

 

Unfortunately it has been changed and sharing dashboards now requires Pro. Faced the same issue and is pretty annoying. 

 

https://powerbi.microsoft.com/en-us/documentation/powerbi-service-share-unshare-dashboard/

asaemart
Frequent Visitor

Hello,

 

I am having the same problem, I'm looking for June patch notes but I can not find them.

Someone could confirm us if it we cannot share report with FREE User anymore?

 

Regards

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