Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
MassimoC
Regular Visitor

External access + favourites

Hi all,

I shared a dashboard outside my organization and our business partners can successfully access to it.

If the external user clicks on the "Favorite" button on the top right corner in the PowerBI web app he got a "something went wrong" error with generic details like "Cannot add to favourites, try it later".

 

End of the story, the shared dashboard is not listed in the left navigation panel (Favorites, Featured dashboard or Dashboards) so the user has to open the dashboard from the email or using the browser favorites.

 

How an external user can easily access to a shared dashboard?

Thx!

 

 

 

1 ACCEPTED SOLUTION
ankitpatira
Community Champion
Community Champion

Dashboards shared outside organisation won't appear in left hand menu. That is by design. Best way is to create bookmark to the link users would have received in email.

View solution in original post

2 REPLIES 2
ankitpatira
Community Champion
Community Champion

Dashboards shared outside organisation won't appear in left hand menu. That is by design. Best way is to create bookmark to the link users would have received in email.

Thanks for your answer.

That's a workaround. I hope it will be possible to add the dashboard to the favorites and, in the meanwhile, return a better error message.

Helpful resources

Announcements
Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

Top Solution Authors