Forum Discussion
External Sharing
As I tested, I shared a dashboard within a group to an external user. He can see the shared dashboard properly via email link.
In your scenario, you can just directly share your dashboard or content pack to external user email account.
Only your direct recipients can see the shared dashboard, any user sign up with other email account can't access this shared dashboard even they have the link. This should be the reason why you share a dashboard to a external user, but you can't access it via email link by yourself.
Another important thing is the liscensing requirement for sharing. If your dashboard contains Pro content, your recipients should also need Pro liscense to view the data. For more details, see: Share a dashboard with colleagues and others.
Regards,
hotpie In addition to what Ankit offered up, there is another more advanced option for your external clients. You could leverage Power BI Embedded if you have an external facing application. This solution gets around all the "Pro" licensing requirements for external users. As it stands, they would need Power BI and "Pro" licenses to be able to see your shared dashboards.
(Side note: Your gateway is all that is needed. The data shared to external customers refreshes from your environment, they don't need to set up a gateway on their end)
If I have a dashboard(embedded) which uses ServiceNow live connection using an ODBC driver and if the data updates how will the embedded dashboard refresh?
If I have a dashboard(embedded) which uses ServiceNow live connection using an ODBC driver and if the data updates how will the embedded dashboard refresh?