Forum Discussion
prolifix
6 years agoFrequent Visitor
External Sharing issue
Hi all, I am experiencing an issue sharing a report with an external user. I am the admin and have enabled sharing to external users in the tenant settings in the admin portal. I have success...
prolifix
6 years agoFrequent Visitor
Hi Xiaoxin,
Yes, both accounts have the pro license activated. I think the email is fine on their side. Even if they block the email shouldn't I still see the user added to my access tab?
Anonymous
6 years agoNot applicable
HI prolifix ,
In fact, I can share with external user account (he has added to 'permission menage' panel) and receive the access email.
Since I can't reproduce this issue, I'd like to suggest you open a support ticket to get further support from power bi team. (e.g. trace request, check backend operations of power bi service...)
submit a support ticket
Regards,
Xiaoxin Sheng