Forum Discussion
External Sharing issue
Hi prolifix ,
AFAIK, power bi share feature is pro feature, please check these external users to confirm they have pro license. (both send and receiver)
Power BI service features by license type
Per-user license type comparison
Here is a list of features supported by per-user license type.
| Free | Pro | |
|---|---|---|
| Connect to 70+ data sources | ||
| Publish to Web | ||
| Export to PowerPoint, Excel, CSV | ||
| Enterprise distribution | ||
| Apps | ||
| Email subscriptions | ||
| Embed APIs and controls | ||
| Collaboration | ||
| Peer-to-peer sharing | ||
| App workspaces | ||
| Analyze in Excel, analyze in Power BI Desktop |
In addition, you can also check their email policy and rules to confirm if they blocked power bi notification messages.
Regards,
Xiaoxin Sheng
Hi Xiaoxin,
Yes, both accounts have the pro license activated. I think the email is fine on their side. Even if they block the email shouldn't I still see the user added to my access tab?
HI prolifix ,
In fact, I can share with external user account (he has added to 'permission menage' panel) and receive the access email.
Since I can't reproduce this issue, I'd like to suggest you open a support ticket to get further support from power bi team. (e.g. trace request, check backend operations of power bi service...)
submit a support ticket
Regards,
Xiaoxin Sheng