Forum Discussion
clock84
2 years agoFrequent Visitor
External Gov users can't access Power BI Service
I've got some users that have gov microsoft accounts and when they try to access reports published to our external capacity, they are met with a message stating - "We can't finish sining you up bec...
aj1973
Community Champion
2 years agoBecause previously they had PPU Trial licenses. Trial Licenses last only 60 days
clock84
2 years agoFrequent Visitor
I'm still not certain that's the issue. I never said they were free or trial users and for what I know, they were accessing these reports well in advance of 60 days. For further reference, this is the same issue we reported here
I did go into our external capacity settings yesterday and disabled the option for 'Users can create Fabric items (public preview)' to see if this will remedy the issue for the users. It's a holiday week though so I don't know if government employees will be able to check until next week.