Forum Discussion
christianbt
9 years agoFrequent Visitor
Extended Pro Trial activationen message not showing
Hi, Sum of our users have not received the extended pro trial message after using their 60 days trial. Can you help us with this? The users are [email protected] Brian.Kjeldbj...
v-huizhn-msft
Microsoft Employee
8 years agoHi christianbt,
You means both of the accouts were signed up before june first, but theu still receive the notification, right? If it is, the Notification Center is actually having a problem to propose the 1y Pro Trial invitation to the users eligible. We're trying to fix it. Thanks for understanding.
Best Regards,
Angelia
christianbt
8 years agoFrequent Visitor
Hi Angelia,
Both were signed up before June 1 yes, but they have not received the notification to update to the 1y trial. Okay, do you know when this error is expected to be fixed?
Br
Christian