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mariacollelli's avatar
mariacollelli
New Member
6 years ago
Solved

Exporting to Power Point

Hello,

I am getting the below message when I try to export to Power Point. Same thing happens when I try to export to PDF.

I used to be able to do it sicne last week.

Please let me know,

thanks

 

 

  • Hi mariacollelli ,

     

    This looks like an issue with tenant settings.

    Please check the same in the below path and verify if it is not turned-on:

    Power Bi Service -> Settings -> Admin Portal -> Tenant Settings -> Toggle in off position

     

    If this is correctly set, you can do the below:

    1. Check for the client side network. Sometimes exports don't work if client side network issue exists; This is usually the case when exports are working properly and then suddenly stops to work

    2. Create support ticket with MS: Link

    3. Confirm if your scenario meets for these limits: https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf#limitations-and-considerations

     

    Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

2 Replies

  • Hi mariacollelli ,

     

    This looks like an issue with tenant settings.

    Please check the same in the below path and verify if it is not turned-on:

    Power Bi Service -> Settings -> Admin Portal -> Tenant Settings -> Toggle in off position

     

    If this is correctly set, you can do the below:

    1. Check for the client side network. Sometimes exports don't work if client side network issue exists; This is usually the case when exports are working properly and then suddenly stops to work

    2. Create support ticket with MS: Link

    3. Confirm if your scenario meets for these limits: https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf#limitations-and-considerations

     

    Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!