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Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Exporting a Table in PBI Service to Excel Worked Yesterday but not Today

Hello,

Filtering a matrix visual to desired settings worked for everyone in our organization yesterday, but today it does not. 

We follow the same process on the table ellipsis and select Export data

 

 

Then select with current layout

 

Then I get the following message

 

 

But! Excel does not open with the table information and it is not located in the downloads folder.

 

This is happening for all in the organization even after a refresh.

Is this happening to anyone else? 

 

Thanks,

-Nat

 

Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    This was due to the version of Google changing the download process. 

    Once updated, Chrome was able to download the data. 

6 Replies

  • cassidy's avatar
    cassidy
    Icon for Power Participant rankPower Participant
    3 years ago

    I don't have a solution, but I tested those steps in my capacity and it worked as expected.

     

    I don't think this is what you are talking about, but the browser Chrome did change the Downloads UI very recently to where it no longer generates a clickable file at the bottom of the page after export.

    • Anonymous's avatar
      Anonymous
      Not applicable
      3 years ago

      Thank you for making me think to check other browsers! (I'm a total User now.. XD) 
      I checked in Edge and it worked fine. 

       

      In Chrome, though, the export doesn't even show up in Downloads. 

      I will check with different versions of Chrome. I'll bet that's the issue.

       

      Thanks again!!

      -Nat

      • Anonymous's avatar
        Anonymous
        Not applicable
        3 years ago

        This was due to the version of Google changing the download process. 

        Once updated, Chrome was able to download the data. 

  • Anand24's avatar
    Anand24
    Icon for Super User rankSuper User
    3 years ago

    Hi Anonymous ,
    Since the "Sucessful export" message is thrown by Power BI services, it is sure that the export functionality is successfully performed.

     

    One possibility I can think of is that the export might have been downloaded to your local system's Downloads folder. You can go to the Downloads Tab(Ctrl+J in Chrome and Edge) of your browser and locate the file. 

     

    Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

    Proud To Be a Super User !!!
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    • Anonymous's avatar
      Anonymous
      Not applicable
      3 years ago

      Thank you for your input. 

       

      Chrome, unfortunately, was not showing the download locally or in the browsers downloads. 

      I tried in Edge, like cassidy below, and it is working fine there. I am troubleshooting why Chrome is acting this way. 

       

      Thanks again!

      -Nat