Forum Discussion

Sylace's avatar
Sylace
New Member
4 years ago

Exporting Underlying Data Not Working with Premium Capacity

Hello,

   I have several users that had individual Pro licenses for our old workspace.  This would allow them to export underlying data.  However, in our new workspace, which is a premium capacity workspace, we have our users in groups, and provide permissions to those groups.  The groups are set as "viewers".  Can someone explain why they can export in one workspace, but not the other?  Also, these users still hold their individual Pro licneses.

 

Thank you!

5 Replies

  • Hi Sylace 

     

    You have to go into the report settings in the new app workspace and configure the export settings as shown below.

     

     

    • Sylace's avatar
      Sylace
      New Member

      Hi GilbertQ, I appreciate your response, however, that setting is already configured correctly to export underlying data.  Any other suggestions?

      • GilbertQ's avatar
        GilbertQ
        Super User

        Hi Sylace 

         

        I would suggest you have to try the different users and see why this is happening!

  • Hi Sylace ,

     

    You can reach out to the report owner and your administrator to understand why you can't export data from a particular visual or from all visuals. It may be that this feature has been purposely disabled and perhaps they can enable it for you. Other times, there may be particular reasons an export does not work. It could be related to permissions, data contents, data type, visual type, how the designer named the fields, and more. When contacting the report owner or administrator, refer them to these articles: Admin tenant settingsRow level security, and Data protection.

     

    For more details, please refer to the considerations and limitations of export underlying data:

    Export data from a Power BI visualization - Power BI | Microsoft Docs

     

    Best Regards,

    Jianbo Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Hi Sylace ,

     

    Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution. More people will benefit from it. Or if you are still confused about it, please provide me with more details about your problem.

     

    Best Regards,

    Jianbo Li

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.