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Export to powerpoint not working

Export from Power BI to Power Point not working from - following message is received over mutliple days
Unable to export to PowerPoint
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.


Activity IDd7d9b3c6-ba9b-41ee-8768-4429b5829c19
Request ID670b93f8-260b-ac70-0227-ffce3babcd94
Correlation ID1d268307-f57e-3652-f880-1fee0073cb1d
Status code500
TimeWed Jul 26 2017 06:51:57 GMT+1000 (E. Australia Standard Time)


Resolver III
Resolver III



Don't have any issues to export from report to PPT.


I'm able to export the PPT.


As of now for custom visualization is feature is not working.




Not applicable

Hi All Just wondering is anyone currently having issues with exporting to powerpoint? We had no issue exporting last week and now all hell has broken out with various reports we use just spinning for hours. Telling us it is in progress.


I chopped off some tabs this morning and it work for 1 report but this isn't and option going forward.




Not applicable

This is the error message that is coming up.Error.jpg

Microsoft Employee
Microsoft Employee

Hi @Geoff123,


I just verified that the Export to PowerPoint feature still worked all fine for me without any issue.


As we cannot reproduce this issue, if it persists, I would suggest you to create a support ticket at for better assistance on itSmiley Happy



I'm also finding Export to Powerpoint not working today


Activity IDc3a7d7a7-83af-487a-8f49-e1f8dde14324
Request ID1828223f-b47e-61e2-fa4e-1cd13d5b0a9d
Correlation ID42600067-17ed-e62d-3e32-c10557a88d7d
Status code500
TimeWed Aug 23 2017 11:39:17 GMT+0100 (GMT Summer Time)
I've looked up various threads about Powerpoint export issues on this forum and there was suggestion here that the cause of Status code 500 had been identified and was to be fixed a couple of months ago. I've tried numerous suggested workarounds without success.

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