Export to Visual as PNG does not give the right exported Image

[hxid3r]

Hi,

I am trying to export a visual as a PNG using Power BI Rest API's. Now we are getting the blob as a response, but the image does not seem to be the right one. Its either always cropped, or is not how it should be. 

Please can anyone help?

Also sometimes, it just gives a grey empty image. Dont know whether its an issue from our end or is it the Power BI Rest API.

[MAwwad]

There can be a few reasons why the exported image is not correct when using the Power BI Rest API to export a visual as a PNG.

1. Incorrect parameters: Make sure that you are passing the correct parameters when making the API call. For example, check that the correct visual ID, width, and height are being passed in the request.

2. CORS issue: The browser's same-origin policy may be preventing the API from accessing the image. You may need to configure your application to allow CORS (Cross-Origin Resource Sharing) for the domain that the API is being called from.

3. Image quality: The quality of the image can be affected by the resolution and size of the visual. You may need to adjust these settings to ensure that the exported image is of the desired quality.

4. Authentication: Make sure that you have the correct permissions and that you are authenticated properly to access the report, the dataset, and the workspace.

5. Rate Limiting: Power BI API has rate limits, you should check if you have reached the limits of your subscription.