Forum Discussion

RogerKirk's avatar
RogerKirk
Icon for Advocate I rankAdvocate I
2 years ago
Solved

Export to PDF - random pages not showing up

We've just started having an issue where we export reports to PDF and find that random pages are showing up with the message 'This content isn't available.' We can export the same report several t...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  @all

    We have seen on the internal platform that other engineers have reported this issue and submitted it. 

    The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

     

    Update：

    We have deployed the fix on 2/7/2024. please retry to see if the problem persists. Thank you for your patience.

     

    Best regards.
    Community Support Team_Caitlyn

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi  @all

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • RosilyWang's avatar
    RosilyWang
    New Member
    2 years ago

    Hi Ailsa,

    Wondering if this is getting looked at, I am still experiencing this 5th of Feb 2024.

    Warm regards,

    Rosily

  • dspin-mandalay's avatar
    dspin-mandalay
    New Member
    2 years ago

    Hi Team,

     

    This is still an ongoing issue for us - any ETA or update?

     

    Thanks

  • HeidiMcAuliffe's avatar
    HeidiMcAuliffe
    New Member
    2 years ago

    Hi,

     

    Do we have any update on this? We still have random pages missing saying content unavailable.

     

    Many thanks!

    Heidi

  • samsundarg's avatar
    samsundarg
    New Member
    2 years ago

    Hi, Is there an ETA from Microsoft for resolving this issue?

  • sgallo's avatar
    sgallo
    Icon for Advocate V rankAdvocate V
    2 years ago

    Hi, 

    Same issue here.

    Some random pages come out blank with the "Content unavailable" message. 

    Would be great to have an update. 

    I raised a ticket with the Mictosoft support and they suggested me to delete and re-set up all my subscriptions... I doubt it makes any difference.

    Best,
    Simone

  • esulyma's avatar
    esulyma
    Frequent Visitor
    2 years ago

    Hi, Same issue here but using the Action "Export from Power BI" into PNG for email screenshots. I can't pinpoint which PBI tabs are missing as this is very random.

     

    Hope this gets fixed soon.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    From power BI online I have a workaround that is a little time consuming but enables me to export without any missing pages on the first try. The workaround is to click on each report tab and wait a few seconds before exporting the whole report to powerpoint.