Forum Discussion
Export to PDF - random pages not showing up
- Anonymous2 years ago
Hi @all
We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. - Anonymous2 years ago
Hi all,
Update:
We have deployed the fix on 2/7/2024. please retry to see if the problem persists. Thank you for your patience.
Best regards.
Community Support Team_Caitlyn
We have also had this issue reported.
One page had only a couple of slicers on it, so it doesn't appear to be connected to any visuals.
It has been completely unreproducable, too. Different pages fail to load with each export, then they may all export correctly after a few attempts.
Same here, I am exporitng to power point. It seems to be random there as well. I have advised my users to go export the pages that dont export. It doesn't seem to be an issue with a particular page or slide as I can export the missing slides. I realize this is probably only a solution for PPT and someone who is planning on editing the ppt after the export.
an additional data point. Earlier in the month when my users were exporting a large 48 slide report we were getting alot of failed to export. it was random and I personally could not reproduce the situation.
My speculation is that Microsoft had a lot of complaints and these blank pages may be a result of that issue.