Forum Discussion

RogerKirk's avatar
RogerKirk
Icon for Advocate I rankAdvocate I
2 years ago
Solved

Export to PDF - random pages not showing up

We've just started having an issue where we export reports to PDF and find that random pages are showing up with the message 'This content isn't available.' We can export the same report several t...
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  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi  @all

    We have seen on the internal platform that other engineers have reported this issue and submitted it. 

    The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

     

    Update：

    We have deployed the fix on 2/7/2024. please retry to see if the problem persists. Thank you for your patience.

     

    Best regards.
    Community Support Team_Caitlyn

MainlineData's avatar
MainlineData
Icon for Helper I rankHelper I
2 years ago

Wanted to add that I am finding the same issue today (started yesterday but far more frequent today). 

 

The report loads fine in service, but gets random pages missing when exporting to PDF - across multiple reports.

 

Report size doesn't seem to be the factor either - I've had it happen on a PBIX file that is less than 1mb and only a one page report. I had initially thought it was because one of the first to fail was a 9 page report.