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Jolanta_W
New Member

Export to PDF option not available. How to fix it?

Hi,

 

I uploaded new report to Power BI service (to premium workspace) and I want users to be able to export it to PDF.

Screenshot 2024-04-22 112340.png

Everyone is able to do so, except one user. How to fix it for him? What could be the reason for this?

All user where given the same link do the report and later the same direct access permissions where given.

1 ACCEPTED SOLUTION
v-yaningy-msft
Community Support
Community Support

Hi, @Jolanta_W 

You can see if your issue has any of the following, which will prevent some users from exporting to PDF.

vyaningymsft_0-1713837362650.pngvyaningymsft_1-1713837493524.pngvyaningymsft_2-1713837535381.png

Related link:
Export reports to PDF - Power BI | Microsoft Learn


Best Regards,
Yang
Community Support Team

 

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

View solution in original post

1 REPLY 1
v-yaningy-msft
Community Support
Community Support

Hi, @Jolanta_W 

You can see if your issue has any of the following, which will prevent some users from exporting to PDF.

vyaningymsft_0-1713837362650.pngvyaningymsft_1-1713837493524.pngvyaningymsft_2-1713837535381.png

Related link:
Export reports to PDF - Power BI | Microsoft Learn


Best Regards,
Yang
Community Support Team

 

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

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