Export to PDF not working with EndUser Selections

Question

Hi,&nbsp;It seems my end users in power bi service are having trouble with Exporting to PDF. the PDF-download will always show the default value, even when selecting "current values' from the drop down box. There are no custom visuals or R-scripts running. The funny thing is that I don't have that issue as an admin.&nbsp;We are using the "old"workspaces. is there something wrong in Power Bi, or is there something I can do as an Admin in my organization?&nbsp;Kind regards,&nbsp;

venal · Answer

Anonymous&nbsp; Can you please check the setting in&nbsp; Power BI Admin Portal &gt;&gt; Tenant Settings &gt;&gt; Export reports as Power point presentations or PDF documents (Enabled).&nbsp;

anonymous · Answer

venal&nbsp;I checked, settings are on "enabled" for entire organisation

v-lili6-msft · Answer

hi,&nbsp;Anonymous&nbsp;
Please check the limitations of&nbsp; export to PDF&nbsp;
https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf#limitations-and-considerations
If the&nbsp;Export to PDF&nbsp;menu item isn't available in the Power BI service, it's likely because your tenant administrator disabled the feature. Contact your tenant administrator for details.
Reports that are owned by a user outside your Power BI tenant domain, such as a report owned by someone outside your organization and shared with you, can't be published to PDF.
If you share a dashboard with someone outside of your organization, and thereby, a user who isn't in your Power BI tenant, that user can't export the shared dashboard's associated reports to PDF. For example, if you're aaron@contoso.com, you can share with cassie@cohowinery.com. But cassie@cohowinery.com can't export the associated reports to PDF.
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Best Regards,
Lin
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&nbsp;
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bryan7931 · Answer

Same issue and there are a few other threads on this.&nbsp;Seems to be linked to Bookmarks on reports, which has only recently been a issue as were working fine previously.&nbsp;Users have to edit (chose the slicer), save and then export the report, which is not an option in an App (as there is no edit or save option).

anonymous · Answer

Thanks for the tip bryan7931,&nbsp;I'll test this bookmark theory. I'm glad I'm not the only one with this problem

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Export to PDF not working with EndUser Selections

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