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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Export to PDF functionality not working in PowerBI service

Hi all, We are trying to export a Matrix report as PDF with 'Current Values'  option selected in powerbi service. We don't get the complete report when exported. It only displays half or some part o...
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  • v-xuding-msft's avatar
    v-xuding-msft
    6 years ago

    Hi @nithinkaluvala ,

    I found a workaround after testing several times. Change view from actual size  to fit to page and save as a new report. Then it will show entirely while exporting to PDF.

    1.PNG

    I used the latest version Power BI Desktop to create a report like yours. But the page don't support to show complete visual if it is large and needs scroll bar. I think maybe you created the report by the old version and it is not compatible in Service. Then it caused the problem. You need to create reports using the latest version of Power BI Desktop to avoid the same issue afterwards.

     

    Best Regards,

    Xue Ding

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi v-xuding-msft ,

 

I have cleared the cache and tried to export the same on multiple browsers, also updated the powerbi desktop to september 2019 version and republished the report. But not able to get the complete report exported. We still have the same problem. Can you please share or attach the screenshot of the PDF that you have exported from powerBI service. 

 

Regards,

Nithin

v-xuding-msft's avatar
v-xuding-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi Anonymous,

Does that make sense? If so, kindly mark my answer as the solution to close the case please. More people will benefit from here. Thanks in advance.

 

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.