Forum Discussion
Export to PDF functionality not working in PowerBI service
Hi all,
We are trying to export a Matrix report as PDF with 'Current Values' option selected in powerbi service. We don't get the complete report when exported. It only displays half or some part of the report. This was not the case before. We used to get the complete structured report when exported. I have attached some screenshots of how the report is exported.
In the above picture we have selected the WA location and set 'Current Values' as the option to export. But it displays something like this.
only some part of the table is exported. Some times the exported PDF do not display any data at all. I did make sure the size of the matrix does fit in the entire table without scrolling. This is happening with all the reports. If we export the same in PowerBI desktop it displays complete report.
Please help.
Thanks in advance.
Hi @nithinkaluvala ,
I found a workaround after testing several times. Change view from actual size to fit to page and save as a new report. Then it will show entirely while exporting to PDF.
I used the latest version Power BI Desktop to create a report like yours. But the page don't support to show complete visual if it is large and needs scroll bar. I think maybe you created the report by the old version and it is not compatible in Service. Then it caused the problem. You need to create reports using the latest version of Power BI Desktop to avoid the same issue afterwards.
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
9 Replies
v-xuding-msftCommunity Support
Hi Anonymous ,
I can't reproduce your issue. It worked fine in my sample. You could try to re-publish the report to Service firstly. Or you could post a dummy .pbix file, then I can test with it.
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi v-xuding-msft ,
I have tried republishing the report, still have the issue. Infact the issue is with all the reports. I have shared you a dummy pbix file, for which I have already shared the pics in my previous comment.https://drive.google.com/file/d/1KXjBezoGo8CgmMDQMcJvXnWEBU7oXt1k/view?usp=sharing
- v-xuding-msft
Hi Anonymous ,
The file worked fine when I tested. It stayed filtered after exporting to PDF. Please try to re-install the latest version of Power BI Desktop and publish it again. Moreover, try to change the browser and clear website cache.
Best Regards,
Xue Ding
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.