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sc3
New Member

Export to PDF Zoom Issues

It just started within the last 2 day - I've seen others mention, so not sure if it's a bug, but when I export to a PDF, it only PDFs an extremely overzoomed left corner of the report for all of the pages. I've changed all of the view/zoom settings that are available.

1 ACCEPTED SOLUTION
v-tianyich-msft
Community Support
Community Support

Hi @sc3 ,

 

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vtianyichmsft_2-1698811889343.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards,
Community Support Team_ Scott Chang

 

 

 

View solution in original post

3 REPLIES 3
v-tianyich-msft
Community Support
Community Support

Hi @sc3 ,

 

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vtianyichmsft_2-1698811889343.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards,
Community Support Team_ Scott Chang

 

 

 

v-tianyich-msft
Community Support
Community Support

Hi all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Scott

Anonymous
Not applicable

It happened to us in the past days too when we were using Desktop. One workaround I found is to just export to PBI Service and export PDF there. 

 

It seems to be a bug. The issue is reported here:

https://community.fabric.microsoft.com/t5/Issues/PDF-Export-From-Desktop-not-Exporting-Full-Pages/id...

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