Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Export Report in Group Failing

Hi,

I've noticed that for large reports (I can't pin point a specific cut-off size) the export report functionality from the API fails always. It returns a 500 error with the message 'Internal Server Error'. The current report I'm having this issue with is only 45.7MB in size. Others in the range of > 35 MB also fail.

Can anyone please advise of a workaround.

Need Help

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Anonymous ,

     

    I'm not quite sure if I understand your needs accurately. Maybe you can provide a more detailed error message?

    Or please see if this article helps:Reports - Export To File In Group 

     

    If I have not understood your needs correctly, please do not hesitate to inform me.


    Hope it helps,


    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.