Forum Discussion
'Export Data' option missing in 'More Options' of visuals
Hi Anonymous ,
Make sure the export data option is enabled by the tenant admin.
https://docs.microsoft.com/en-us/power-bi/guidance/admin-tenant-settings#export-data
Try the below things for safe side:
1. Ask your user to open in incognito mode and check(To check cache issue)
2. Ask your user to clear cache and then check(To check cache issue)
3. You can probably publish the report back to workspace and then ask the user to check(To check Refresh issue)
4. Ask your to download pbix and check from desktop(To check if issue is with Services)
But since you are saying that other users are having export option while only a certain don't see it, then this is probably a bug and you should raise a support ticket with Microsoft. Link
Hi Anonymous
1. Make sure the option is enabled in Power Bi dekstop:
2. Enable Export data option from Tenant setting in Admin Portal.
3. Please also take the limitation into account:
Super UserHi Anonymous ,
Make sure the export data option is enabled by the tenant admin.
https://docs.microsoft.com/en-us/power-bi/guidance/admin-tenant-settings#export-data
Try the below things for safe side:
1. Ask your user to open in incognito mode and check(To check cache issue)
2. Ask your user to clear cache and then check(To check cache issue)
3. You can probably publish the report back to workspace and then ask the user to check(To check Refresh issue)
4. Ask your to download pbix and check from desktop(To check if issue is with Services)
But since you are saying that other users are having export option while only a certain don't see it, then this is probably a bug and you should raise a support ticket with Microsoft. Link
southgrad10Helper II
Hello,
I have a Power BI report with four visuals, where two of them are perfectly fine and have the option for Export Data, but one of them doesn't show when in service. It works fine in the desktop version. I have tried it in incognito, resaved the .pbix file under a different name and uploaded it to service and it still will not show. I checked the settings that are suggested here and it still doesn't work. Any ideas why one visual doesn't behave correctly when there are other visuals on the same page and same report that do? Thank you! BTW, the trouble visual is a matrix.
I encountered same issue, did you find out the reason? Thanks!
- southgrad10
As much as I hated to do it, I deleted the visual and created a new one. It worked, so that's what matters. Must have been a version related issue. I'm not sure.