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mhrkhader01
Helper I
Helper I

Export Data Permission

Dear Team,

 

Greetings.

 

when i select any vistual in PowerBI Online, and select export data, i see the command (Export Underlying Data) Disabled. 

i have open Office 365Admin and the (Export Data) is Enabled

i went to PowerBI Desktop and i clicked Options and then i select the option (Allow user to Export both summarized and Underlying Data).

but the issue is that the command Still showing (you do not have permission to export underlying data).

the Picture below

 

Capture.JPG

any help.

 

regards

1 ACCEPTED SOLUTION
v-kelly-msft
Community Support
Community Support

Hi  @mhrkhader01 ,

 

  • Export using Underlying data won't work if:

    • the version is older than 2016.

    • the tables in the model don't have a unique key.

    • an administrator or report designer has disabled this feature.

  • Export using Underlying data won't work if you enable the Show items with no data option for the visualization Power BI is exporting.

Here is the reference:

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-export-data#limitations-and...

 

Best Regards,
Kelly
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5 REPLIES 5
v-kelly-msft
Community Support
Community Support

Hi  @mhrkhader01 ,

 

  • Export using Underlying data won't work if:

    • the version is older than 2016.

    • the tables in the model don't have a unique key.

    • an administrator or report designer has disabled this feature.

  • Export using Underlying data won't work if you enable the Show items with no data option for the visualization Power BI is exporting.

Here is the reference:

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-export-data#limitations-and...

 

Best Regards,
Kelly
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Fowmy
Super User
Super User

@mhrkhader01 

There are two options in the Tenants Settings for Exporting Data, have checked on both?

Fowmy_0-1597057549186.png

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yes both are checked. and then i waited 30 minutes to get the updates. nothing happens

Capture.JPG

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