Exchange connector fail We were unable to contact the Microsoft Exchange Autodiscover Service

[wynhopkins]

A report pulling data from an Exchange folder that was previously working fine has started failing

Any suggestions?

[Anonymous]

if your email has a dot in it , don't type it 

for example if hello.world@microsoft.com

Type helloworld@microsoft.com

[v-ljerr-msft · Accepted solution]

Hi @wynhopkins,

I just verified that the Exchange connector works all fine with the latest version(2.47.4766.801 64-bit (June 2017)) of Power BI Desktop on my environment.

As the error message indicated, the Autodiscover Service may not be properly set up or your credential is invalid which may cause this issue. So I would suggest you ask your Exchange Admin to check the Exchange Server logs to see what has happened. 

Regards

[wynhopkins]

Thanks for getting back to me.    

I'll see if they can help