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simonefraquelli's avatar
simonefraquelli
Helper I
1 year ago

Excel live connection export issue

Hello, i would like to report a problem we encountered after the exportation of an Excel file with live connection from Summarized data method in PBI Service.     With every file we export ...
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Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi all,thanks for the quick reply, I'll add more.

Hi simonefraquelli ,

Regarding your problem, I think there is a problem with the latest version of Microsoft Office Professional 2019 (2409). You can try to roll back the version.

How to revert to an earlier version of Office - Microsoft Support

Also check that these prerequisites are met:

Connect Excel to Power BI semantic models - Power BI | Microsoft Learn

Finally you can try clearing your cache.

Hope this helps

 

Best Regards,
Wenbin Zhou

 

  • simonefraquelli's avatar
    simonefraquelli
    Helper I
    1 year ago

    Hello Anonymous ,

    the issue is still present today, even with with the new Office updates realesed in the last few days...

     

     

    I cheked all the requirements were met and i clear the cache but it is still not working with the above Excel version.

    Unfortunately the roll back is not an option for us because we can't directly update our customer's Excel version, nor ask them to do so.

    Regards,

    Matteo

    • simonefraquelli's avatar
      simonefraquelli
      Helper I
      1 year ago

      10/29 update.

      Issue is still present, even with the new Office version 2410, please help us.

       

       

      Regards.