Forum Discussion
Excel Workbook and Gateway
I agree. The acknowledgement of this outage took way too long. I'm happy to see it's finally up on the status page:
Geez...how long is it going to take to fix this...still nothing and we are on day 4 contrary to when they actually announced the issue.
Microsoft just updated their status page with this:
Some users may have experience problems with refreshing their excel online workbooks with on-prem data. Engineers are aware of the issue and are working on a fix. Next Update @05/21/2018 14:00 PDT.
Really? We have to wait another 5 days just to get an update? This service does not seem to be production-ready.
Here we are...Monday morning. 5 days after they actually declared this an issue and one week since it really was an issue and it's still broken. I put in a ticket but the incompetence of the support people and their inability to communicate with me made that a waste of time. Seems that this functionality should be listed as BETA rather than production ready. I can't imagine the folks that are truly depending on this capability.
Received another update last night from Microsoft stating that the fix was validated in their test env and it would begin rolling out. Should be fully deployed by Thursday. Yay...it only took Microsoft 10 days to get this fix deployed. Well, we will wait and see if it really does in fact happen that way. I am SOOOO glad that Microsoft is focusing on all the worthless crap they are like being able to view Org Charts through VR Goggles on Sharepoint rather than fixing the products their customers already pay for. Wow...mind blown!