Forum Discussion

freder1ck's avatar
freder1ck
Icon for Kudo Kingpin rankKudo Kingpin
5 years ago
Solved

Excel Error: The file couldn't open in Protected View.

Anyone know of changes in Office 365, Excel (we're on the semi-annual channel, so we updated in Jan) that would cause this error to come up more often? It comes up when they export to Excel, but I can't reproduce.

In the last few weeks, I have 3 users who have let me know about this. They are saving to download folder, and using Chrome and Firefox.

Need Help
  • collinq's avatar
    collinq
    5 years ago

    Hi freder1ck ,

     

    I believe that you should ask this question in the Excel support group as this is the Power BI support.

5 Replies

  • collinq's avatar
    collinq
    Icon for Super User rankSuper User
    5 years ago

    Hi freder1ck ,

     

    I believe that you should ask this question in the Excel support group as this is the Power BI support.

    • freder1ck's avatar
      freder1ck
      Icon for Kudo Kingpin rankKudo Kingpin
      5 years ago

      collinq:  
      Yep, I've done that also. However, because this is ONLY happening with Excel export from Power BI and not any other sources, I thought it was worth a shot here as well. 

      • collinq's avatar
        collinq
        Icon for Super User rankSuper User
        5 years ago

        Hey freder1ck .

         

        So, you are using Power BI?  In reading your original post I was assuming that this was an Excel only thing.  Are you saying that in Power BI, when the user uses "Export to Excel" they are getting a Protected View excel sheet?  As in, Password Protected or just the "Enable Editing" option on the top of the Excel form?