Forum Discussion

mikesqu's avatar
mikesqu
Helper I
3 years ago

Error with your dataset

Hi all,

 

I have refreshed the same dataset today as I have for the past year and this warning has now appeared. Any ideas what is wrong?

 

Cheers

 

 

Need Help

4 Replies

  • collinq's avatar
    collinq
    Super User
    3 years ago

    Hi mikesqu ,

     

    Thi is normally what is considered a "transient issue" - meaning that for whatever reason (and there could be a million of different reasons), that one refresh did not work.  Did it work the next time?  Or, did it continue to fail?

    • mikesqu's avatar
      mikesqu
      Helper I
      3 years ago

      Hi Collinq, it is continuing to fail. Annoyingly I have duplicated the spreadsheet which is the data source and that is working fine as a data feed. 

      • collinq's avatar
        collinq
        Super User
        3 years ago

        Hey mikesqu ,

         

        I am wondering if your Desktop and Service (and Gateway if applicable) versions are too disparate?  I would confirm that all three are up to date and then republish the failing report from desktop.  It is not "common" but not unheard of to get the transient error - sometimes twice in a row, but to keep getting it then something else is happening.  Let us know after you have all updated applications and we can go from there!

  • mikesqu's avatar
    mikesqu
    Helper I
    3 years ago

    I haven't marked this as sorted as I am concerned it occurs again, and so far I haven't got an answer why it happened in the first place