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belurrashmi's avatar
belurrashmi
Frequent Visitor
8 years ago

Error while refreshing simple web data calls through web app

I am able to refresh complex web data source involved with multiple invoked custom columns using desktop app. However simple web data source also failing in web app with error . Any thoughts on addi...
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v-micsh-msft's avatar
v-micsh-msft
Microsoft Employee
8 years ago

The error message should be temproary.

If you published this from Power BI Desktop, then please take a check to see if you have updated Power Bi Desktop to the last version.

After that, publish the PBIX again to check.

A thread for your reference.

 

Regards,

Michael

 

  • belurrashmi's avatar
    belurrashmi
    Frequent Visitor
    8 years ago

    I am still having this issue even after publishing with updated desktop version

    Last refresh failed: Thu Feb 22 2018 17:02:09 GMT-0500 (Eastern Standard Time) 
    Your data gateway (personal mode) is offline or couldn't be reached.    Hide details

    Processing error:Your data gateway (personal mode) is offline or could not be reached. Ensure the gateway computer is on and you are logged on to it during the scheduled refresh period.
    Cluster URI:WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
    Activity ID:c838281e-6f54-4659-9e50-b76219271e4d
    Request ID:409bbe31-49a8-2f0d-81c1-2c1ea0f6072e
    Time:2018-02-22 22:02:09Z