Error when uploading Card visual to Service

[EugenioProlog]

Hello! I have this Card(new) visual on Desktop: 

and when I upload it to Services, it shows an error:

these are the details of the error:

ID da atividade: 143fea7e-5a1a-4847-87a8-8f2f803565cb
Solicitar ID: 47312629-13c0-4e74-a651-886384503abb
ID de correlação: e4f3dcfb-e621-6600-b071-cbe37d9fffb1
Hora: Fri Feb 14 2025 11:56:47 GMT-0300 (Horário Padrão de Brasília)
Versão do serviço: 13.0.25216.48
Versão do Cliente: 2501.4.22804-train
Cluster URI: https://wabi-brazil-south-b-primary-redirect.analysis.windows.net/

How do I fix this?

[Greg_Deckler]

@EugenioProlog Well, it is a preview feature still I believe. You'll have to contact support. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[v-sgandrathi · Accepted solution]

Hi @EugenioProlog,

Thank you, @Greg_Deckler  for your valuable input regarding the issue.
Yes, I agree with the solution shared by the community member.

If submitting a support ticket helps in resolving your situation, please consider marking the helpful reply as the accepted solution, so others in the community can quickly find the answer.

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