Forum Discussion
mhum
8 years agoFrequent Visitor
Error when refreshing reports via on-premise data gateway (enterprise)
Hey guys! I have an issue with refreshing reports within Power BI Service via the (enterprise) onpremise data gateway. When updating the dataset of the affected reports manually or on time, t...
v-huizhn-msft
Microsoft Employee
8 years agoHi mhum,
Please uninstall your on-premise data gateway and reconfigure it. The error said gateway core config file is failed to get.
Best Regards,
Angelia
mhum
8 years agoFrequent Visitor
Hi Angelina,
thank you for message and sorry for my late reply!
In the meantime we reinstalled the gateway several times and also updated it to the latest version.
The issue still remains and now more reports are effected - but still not all.
MS support is also on this topic, but still without results. So if there is anybody out there who had a similiar issue, please let me now. :-)
Best, Max