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JCooke2020
New Member

Error when Publishing Reports to Workspace

When I publish any report to a specific workspace I have created, I get the following error; 

 

"An Error Occured while attempting to publish "report.pbix" the remote server returned an error: (500) Internal Server Error"

 

The Error Code is: ModelOperatorOperationFailedException.  

 

This occurs even if i make a basic report connecting to a file doing nothing. 

 

If I use any other workspace (personal, other ones created) for the same report I do not recieve this error. Can anyone tell me whats causing this / what can be done? 

 

I have admin permissions on the workspace, the workspace is not full (2gb used on a pro licence allowing 10gb) . 

 

Thanks

1 ACCEPTED SOLUTION

Hi @JCooke2020,

Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

 

Thank you for your understanding and assistance.

View solution in original post

6 REPLIES 6
JCooke2020
New Member

Yes this was fixed by microsoft support - some patching went wrong on that workspace at their side. 

Hi @JCooke2020,
It's great to hear that your issue has been resolved. Please mark your post as a solution. This would be helpful for other members who may encounter similar issues.

Thank you for using Microsoft Community Forum.

v-kpoloju-msft
Community Support
Community Support

Hi @JCooke2020,

Thank you for reaching out to the Microsoft fabric community forum.

 

After thoroughly reviewing the details you provided, I have identified few alternative workarounds that may help resolve the issue. Please follow these steps:

The ModelOperatorOperationFailedException error generally arises when Power BI faces a problem during dataset processing, model deployment, or workspace configuration.

Please ensure the workspace is correctly configured without any restrictions or misconfigurations. Navigate to the Power BI Service, locate the relevant workspace, and review its settings. Confirm that the workspace is not in "classic" mode (if applicable) and is set up for modern workspaces. Verify that you have the necessary permissions in the workspace. Even with admin permissions, specific publishing permissions may be required.

 

Create a new .pbix file, add a simple table or visual, and attempt to publish it to the workspace. Although the user mentioned the workspace is not full, there could be other capacity-related issues. 
Manage your Fabric capacity - Microsoft Fabric | Microsoft Learn

In Power BI Desktop, navigate to File > Options and settings > Options. Under GLOBAL, select Data Load, and then select Clear Cache. Cached credentials might cause connection issues if you've previously connected to the published semantic model with different credentials or an expired token.

vkpolojumsft_0-1741779556825.png

 

For more information kindly refer to the below link:

Troubleshoot Power BI Desktop publishing - Power BI | Microsoft Learn


If this post helps, then please give us ‘Kudos’ and consider Accept it as a solution to help the other members find it more quickly.

 

Thank you.

Hi @JCooke2020,

 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

 

Thank you.

I tried everything mentioned in the ticket - the issue still arises. I have a support ticket with microsoft. I feel this is something at the mcirosoft end - possibly patching or something? 

Hi @JCooke2020,

Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

 

Thank you for your understanding and assistance.

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