Forum Discussion
Error preventing sharing report outside organization
- 5 years ago
Hi,
Unless the Admin has turned the feature off you should be able to share with people outside your domain. I guess it’s the “new” share dialogue that’s getting in the way. See at the top it says "People in your organization with the link can view and share" I guess that's why it throws an error if you put in someone outside your organization. You need to share in a slightly different way.
So, in that "Send Link" dialogue, click on the three dots at the top to the left of the X. From there you can select "manage permissions" . Then on the Manage Permission bar click the + next to "Direct Access". That gives access to the old grant access dialogue, where you can enter the external recipients email addresses then click "grant access".
Hope this helps
Stuart
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