Forum Discussion
Error preventing sharing report outside organization
Hi,
Unless the Admin has turned the feature off you should be able to share with people outside your domain. I guess it’s the “new” share dialogue that’s getting in the way. See at the top it says "People in your organization with the link can view and share" I guess that's why it throws an error if you put in someone outside your organization. You need to share in a slightly different way.
So, in that "Send Link" dialogue, click on the three dots at the top to the left of the X. From there you can select "manage permissions" . Then on the Manage Permission bar click the + next to "Direct Access". That gives access to the old grant access dialogue, where you can enter the external recipients email addresses then click "grant access".
Hope this helps
Stuart
Thank you Burningsuit! Very frustrating I missed that, but glad to be done with it.
If you happen to know, on a related note: now that I've shared outside the org, the user is being asked to sign up for a license. The workspace is on premium, but that's per user. Documentation states that workspaces on premium capacities can be shared without requiring licenses for end users, but I'm assuming now that means only on the $X,000/month premium plans, and not the per user?
Thanks again. I'll start a new thread if you're not sure.
Yes, only the Premuim licences provide what Microsoft call "Universal Access", that is access with a Free licence. Premium Per user does not. If you share reports on a PPU workspace the viewer needs a PPU licence if you do not have a Premium licence.
Stuart