Forum Discussion
Error on scheduled data update
Hi everyone! I am having issues with the scheduled update, as it applies correctly the first time, but then it shows an error. I have a scheduled update set for different times daily. Within ...
Hi Anonymous ,
WHen you say the first time, do you mean when you upload it? the error message is stating that your gateway is offline. Do you have a personal gateway setup to use this data source? If so, you must leave it on all the time. This is a great reason to use an Enterprise gateway - those are usually setup to stay on (they are on a server most commonly).
If you use a personal gateway (not sure why you would need that?) then it must be running during the attempted refresh.