Error on refresh using gateway to connect to SQL server

[Anonymous]

Hi,

So I can't refresh a published dataset in the service when using the enterprise gateway.

If someone can help me on this problem, i'll be eternally grateful!

So first, the error: 

Accesing/refreshing the database in power BI desktop using a VPN works fine but not using the gateway.

Settings: 

• Gateway is up and running
• Using the same credentials & servername in both services/desktop
• Using basic authentification for SQL database acces
• privacy settings set on organisational in both services/desktop
• Gateway is installed on the same location as the server

Thanks in advance!

[GilbertQ]

What happens if you try and access the SQL Server on the Gateway Server with the same Server Name and Basic authentication?

Just to rule out that the issue is with the gateway not being able to connect to the SQL Server?

[Anonymous]

Thanks for the suggestion! 

I received the following error: 

Microsoft SQL: A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The received certificate has expired.)

[v-deddai1-msft]

Hi @Anonymous ,

Please check if your certificate for sql server has expired in your SQL SERVER Configuration manger:

If it has expired, you can try to choose other certificate or extension certificate or just use Self-signed certificate for sql server.

As a workaround,  using an unencrypted connection.  File->Options and Settings -> Data Source Settings, choose your SQL Server data source and select Edit and uncheck "Encrypt Connections" option.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,

Dedmon Dai

[Anonymous]

Hi @v-deddai1-msft ,

Thanks for the suggestion, however, I was already using an unencrypted connection aka "Encrypt Connections" was already unchecked. I am still awaiting responds from the IT person I'm working with regarding the "The received certificate has expired"-error.

I'll be sure to add the solution to this post once I finally get the answer.

Kinds regards,

Benjamin

[GilbertQ]

Hi there

Could you make sure that the date and time is correct on your server?

I would then investigate why there is the error of certificate expired.