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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Error on on-premise Data Gateway

Hi,   I got error while update/migrate the gateway. Below is the error. How to solve it? Error generating an asymmetric key. The communication object, System.ServiceModel.Channels.ServiceCh...
Need Help
  • v-ljerr-msft's avatar
    v-ljerr-msft
    8 years ago

    Hi Anonymous,

     

    Here is a similar thread in which a workaround is mentioned. Could you go to check if it works in your scenario? :smileyhappy:

    Solution:

     

    Change the logon user for Service "On-premises data gateway service" (PBIEgwService) to "Local System Account".

     

    1. RUN services.msc
    2. Search "Power BI Gateway - Enterprise Service" in list of services, and click
    3. In TAB "Log On" change to "Local System Account"
    4. Restart "Power BI Gateway" Service

     

    Regards

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi GIS_powerBI,

 

It is your proble already solved?

Did you put the name of your PC correct? or do you shutdown the PC because on one premisse gateway need 24 hour PC on.

 

Thanks

GIS_powerBI's avatar
GIS_powerBI
Frequent Visitor
8 years ago

turns out with the windows 10 upgrade there was a domain change. Only way to resolve it was to get a Windows 7 computer again and put 64 bit office and BI on there.