Error on Service when using Paginated reports

Hi santpras0 ,

It sounds like you are experiencing a session timeout issue when accessing your paginated report in Power BI. There are a few potential causes for this issue, and I'll outline some steps you can take to try to resolve it.

• Check the "Keep me signed in" option when signing in to Power BI. This will allow you to remain signed in for a longer period of time.
• Check the timeout settings for your Power BI workspace. There is a workspace-level timeout setting that can be modified by the workspace administrator. To do this, go to the workspace settings and look for the "Session timeout" setting. By default, this is set to 2 hours. You can try increasing this timeout to see if it resolves the issue.
• Check the timeout settings for your dataset. As you mentioned, you have already set the dataset timeout to 30,000 seconds (8 hours). This should be sufficient to prevent timeouts when accessing the report, but it's possible that there is another timeout setting that is taking precedence.
• Check for any browser-level timeout settings that may be causing the issue. Some browsers have settings that can automatically log you out after a certain period of inactivity. You may need to adjust these settings in your browser to allow for longer periods of inactivity.

If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.

Best Regards,
Henry

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